Do you have questions about your gebührenfreien GOLD Mastercard? We’re just a phone call away! Call our Mastercard customer service or send us an email. We are here for you around the clock!
Gebührenfrei Mastercard Gold Contact- Germany & Luxembourg
Customer service, information and card blocking
We are at your disposal around the clock, seven days a week!
Hotline: 0800 880 1120
- Toll-free from the German fixed network
- 24 hours/day, 7 days/week
Tel: +49 345 2197 3030
- From other countries and mobile network
- 24 hours/day, 7 days/week
For technical support regarding the online service meine.karte
You can reach the technical “meine karte customer service” Mon.-Sat., 8am-1pm:
+49 (0) 345 – 21973027 (from all networks)
Per Email to:
service@gebuhrenfrei.com
For written correspondence with Gebührenfrei Mastercard Gold, please write to us at the following postal addresses:
House & mailing address:
Advanzia Bank S.A.
9, rue Gabriel Lippmann
Parc d´Activité Syrdall 2
L-5365 Munsbach
Luxembourg
Postal address in Germany:
Advanzia Bank S.A.
– Gebührenfrei MasterCard Gold –
Postfach 4108
D-54231 Trier
Deutschland